Legacy Family Tree Support: Troubleshooting Made Easy

 

Our technical support team is dedicated to assisting with Legacy Family Tree Support. Please note that we are unable to answer questions related to Microsoft Windows, genealogy software from other companies, or general genealogical research. For Windows assistance, refer to your Windows user guide. For genealogy research help, reach out to your local library, genealogical society, or historical society.

Legacy Family Tree Support

If you are a registered user of the Deluxe Edition of Legacy, you can access free technical support and receive notifications about product upgrades.

There are many resources available to answer your questions about Legacy Family Tree Support, whether you need help with software functionality or how-to guidance. Below is a list of options:

1. Explore Legacy Training CDs: Check out the training CDs created by Geoff Rasmussen for in-depth guidance.

2. Watch the "Legacy for Beginners" Video: This 45-minute video covers the basics of starting a family file in Legacy. You can access it via the Legacy installation CD or within the software (with an internet connection). Just go to "Help" at the top menu and select “Beginners Video.”

3. Use the Help Index: When you encounter an issue or question in Legacy, click "Help" and select the “Help Index Icon” or press F1. The context-sensitive help system provides answers tailored to your current task. Simply type a keyword in the search bar and hit Enter for a list of relevant topics.

4. Reboot Your Computer: If Legacy locks up, freezes, or isn't working properly, try closing the program and restarting your computer. Often, this resolves the issue.

5. Visit the Webinar Website: Access hundreds of webinars covering various topics at familytreewebinars.com. Subscriptions are available at low monthly or yearly rates, and many webinars are free for non-members.

6. Check the Knowledge Base (KB): Our extensive Knowledge Base offers hundreds of support articles, many with screenshots and printable instructions. From within Legacy, click "Help" and select “Tech Support,” or visit support.legacyfamilytree.com. Use keywords or error codes in the search bar for quick access to relevant topics. The Knowledge Base is frequently updated to meet user needs.

 conclusion : 

Legacy Family Tree Support ensures that genealogists of all levels can navigate, troubleshoot, and optimize their family history journey with confidence. Whether you’re facing technical challenges or need guidance on advanced features, expert assistance is just a step away, empowering you to preserve your family’s legacy seamlessly and effectively.

If you experience difficulties in installing or have any questions about further help, you can contact +1-800-697-1474 or use the live chat option.